AI receptionist & automation for UK small businesses

Every call answered. Every enquiry handled.

Venly Labs builds AI that picks up your phone, answers your website chat and runs your repetitive admin, set up around how your business actually works.

Book a call Meet the AI receptionist
✓ Built and run for you ✓ UK-based, founder-led
Call answered · 21:47
by your AI receptionist · 2m 14s
URGENT
Summary

Caller's boiler has stopped working and there's an elderly relative at home. Collected name, address and callback number.

→ Transferred to the on-call engineer
Recording & transcript saved
24/7
calls answered, evenings and weekends included
UK
based and founder-led, in Luton
2
live demo lines you can call right now
£99
a month for the AI receptionist, to start
Featured software

The AI receptionist that picks up when you can't.

It answers your business line 24/7 in a natural voice, handles the common questions, takes the details you need and passes anything urgent straight to your team. You see every call in your own dashboard.

✓
Answers common questions
Opening hours, services, prices and anything else you give it.
✓
Captures booking requests
Takes the caller's details and what they need, for your team to confirm.
✓
Escalates urgent calls
Transfers or flags calls using your rules, in hours and out of hours.
✓
Every call in your dashboard
Recording, transcript, a plain-English summary and an urgency flag.

Live lines set up for a heating company and a vet clinic. Yours is set up around your own business.

Call log
Today
08:52 Opening hours question Answered
11:15 New customer, wants a quote Request
13:40 Reschedule next week's visit Request
18:31 Asked about pricing Answered
21:47 Boiler down, vulnerable resident Urgent
Each call opens to its recording, transcript and summary.
Plans from £99/month
Starter £99 · Pro £199 · Premium £349 a month, plus a one-off £999 onboarding.
Compare plans Book a walkthrough
Also from Venly Labs

Chatbots and automation for everything that isn't a phone call.

Custom AI chatbots

Assistants for your website, WhatsApp and Telegram that answer questions, qualify leads and take booking requests, trained on your own content.

Workflow automation

Lead intake, follow-ups, win-back campaigns and data entry, built in Make.com and n8n and handed to a human whenever it matters.

Connected to your tools

Google Sheets, Gmail, Slack, HubSpot, Pipedrive, Calendly, WhatsApp and more, or anything with an API via webhooks.

Human handoff & guardrails

Clear rules for what the AI handles and when a person takes over, with approval steps and logs so you can see what it did.

How it works

From first call to live in three steps.

01

Map the workflow

On a free call we look at where calls, enquiries or admin are slipping through, and pick the one worth fixing first.

02

Build & train

We set it up around your hours, services and rules, connect your tools, and test it against real scenarios.

03

Launch & improve

You go live, see every conversation, and we keep tuning it from real calls and chats so it gets sharper over time.

Live demo

Try a Venly chatbot right now.

This is a taste of what your website visitors would experience. Ask about the AI receptionist, pricing or integrations, or tap a question to start.

✓Trained on your real content
✓Hands off to a human on request
✓Embeds on your site in one snippet
Venly Assistant
● online · replies instantly
Pricing

Chatbot & automation pricing.

Managed end to end, with build, hosting and ongoing tuning included. AI receptionist plans are listed separately.

Free
Start with a free 15-minute call
For chatbots and automation, keep it running for £50–75/month with an optional retainer.
Book free call →
Basic bot setup
£350–500one-off

A focused chatbot to get you started.

✓Single chatbot
✓FAQ + booking
✓One channel
Book free call
Most popular
Standard bot
£500–750one-off

AI assistant wired into your everyday tools.

✓AI-powered chatbot
✓Google Sheets integration
✓WhatsApp channel
✓Human handoff
Book a call
Custom work
£50/hour

Bespoke builds & integrations.

✓Tailored automation
✓Any integration
✓Billed by the hour
Book a call
FAQ

Questions, answered.

It answers your business line 24/7, handles common questions using the information you give it, takes the details of anyone who wants to book, and transfers or flags urgent calls using your rules. Every call appears in your dashboard with a recording, transcript, plain-English summary and urgency flag.
It captures booking requests (who called, what they need and when suits them) for your team to confirm. It does not confirm bookings on your behalf, so nothing gets double-booked or promised without you.
You decide what counts as urgent and who it goes to. Those calls are transferred to your team or flagged straight away, both in and out of hours.
The AI receptionist is £99, £199 or £349 a month depending on the plan, plus a one-off £999 onboarding. Chatbots are a one-off £350–750 with an optional £50–75/month retainer, and custom automation is £50/hour. The first 15-minute call is free.
Yes. We build website, WhatsApp and Telegram chatbots and automate admin like lead intake, follow-ups and data entry, connected to tools like Google Sheets, Gmail, Slack, HubSpot and Calendly.

Stop losing calls and enquiries.

Book a free 15-minute call. We'll look at where calls, enquiries or admin are slipping through and show you what we'd set up.

Book a call